How to Fix a Sticking Microsoft Optical Mouse

Written by sarah thomas
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How to Fix a Sticking Microsoft Optical Mouse
Fix your sticking optical mouse quickly and easily. (Jupiterimages/ Images)

If your Microsoft optical mouse is sticking, there could be several possible causes. Sometimes the software that the mouse is using becomes outdated and the mouse can not keep up. Nearby electronic devices may be causing interference between the mouse and the computer, causing the mouse to stick while you are using it. Or, the cause could simply be failing batteries in the mouse. Try troubleshooting the mouse to determine the root cause of the sticking.

Skill level:
Moderately Easy

Things you need

  • Computer with Internet access
  • AA batteries
  • Optical mouse pad

Show MoreHide


  1. 1

    Download the most recent driver software for your optical mouse from Microsoft. Navigate to and select your product to update the driver. An out-of-date driver may be the cause of the sticking; updating the driver could resolve the problem.

  2. 2

    Turn the mouse over and replace the batteries in the mouse. If the batteries in the mouse are only providing intermittent power, the mouse will only work intermittently, which results in a sticking mouse. Changing the batteries will resolve any battery issues that could cause sticking.

  3. 3

    Check for other electronic devices near the mouse and computer. Move any radios, fans, lights, phones or metal objects at least 12 inches away. Metal and electronic products can produce interference that causes the mouse to work incorrectly.

  4. 4

    Ensure that the ports or plugs that the mouse is plugged into are secure and not loose. A loose connection could cause the mouse to stick.

  5. 5

    Use an optical mouse pad to test the mouse for sticking. If the mouse is on the desk or a different type of mouse pad, the optical mechanism may not be able to work correctly.

  6. 6

    Reset the mouse by turning it over and pressing the reset button. A reset will often resolve issues that cause the mouse to stick.

Tips and warnings

  • Refer to the manufacturer's user guide for issues with a sticking mouse.

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