How to Troubleshoot a Sony Vaio CD Player

Written by bonnie conrad
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How to Troubleshoot a Sony Vaio CD Player
A stuck CD drive is a common problem. (cd's image by Horticulture from Fotolia.com)

No matter what you use your Sony Vaio laptop for, the CD player is an integral part of the unit. When the CD-ROM unit on the Vaio stops working, you want to get it back in service as quickly as possible. But since a number of things can impact the performance of the unit, it is best to use a step-by-step approach to troubleshooting and resolving the problem.

Skill level:
Moderate

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Things you need

  • Paper clip

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Instructions

  1. 1

    Log on to your Sony Vaio laptop and right-click on the "My Computer" icon. Choose "Properties" from the menu.

  2. 2

    Select the "Hardware" tab and click on the "Device Manager" button. Click the plus sign next to the "DVD/CD-ROM Drive" section.

  3. 3

    Right-click on the CD reader and choose "Update Driver" from the menu. This will force the operating system to download and install the appropriate driver for the CD player.

  1. 1

    Shut down the Sony Vaio and wait until it powers off. Press the "Power" button and immediately begin pressing the eject button on the CD player.

  2. 2

    Locate the small bypass hole on the CD player tray. This hole is located near the eject button.

  3. 3

    Unbend a paper clip and insert it into the hole as far as it will go. You should hear the CD begin to spin and then the drawer will pop out.

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