AVG is an antivirus software program available for PCs. One of its components is a built-in firewall that limits the number of incoming port connections. This limits what kinds of websites and other computers can interact with your computer. While this safely protects you from computers trying to gain unauthorised access to your computer and blocks incoming files that may be damaging (such as malware), it can interfere with normal connections. A firewall may, for example, block the same ports that another legitimate program or website uses to send and receive data. Disabling the firewall in AVG opens all ports and corrects any blockage problems.
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Locate the AVG toolbar icon in the lower right of your desktop screen. You may need to click the small arrow to reveal all active icons, including AVG.
Double-click on the "AVG" icon to launch the AVG Control Center. Locate the "Firewall" status component on the Control Center screen.
Right-click on the "Firewall" component. A list of options appears. Select either "Disable" or "Deactivate." A pop-up may appear asking you to confirm your decision. Select "Yes" or "OK."
Tips and warnings
- Disabling your firewall is not recommended, as it can make your computer vulnerable to malware, viruses and connections by untrustworthy computers.
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