Problems Connecting to WiFi on an iPhone

Written by kenrick callwood Google
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Problems Connecting to WiFi on an iPhone
The iPhone's Wi-Fi capabilities make it a very attractive Smartphone option. (wlan router 04 image by pmphoto from

The Apple iPhone is designed to be as intuitive as possible, and troubleshooting is a straightforward process. Some users have problems connecting to Wi-Fi on their iPhone. In most cases, this is a simple case of one option or another being turned off, or a misspelled passkey when trying to connect to a private network. Try a few simple steps before resetting your iPhone or sending it in for warranty repair.

Skill level:

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Things you need

  • Access to the wireless router

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  1. 1

    Press the "Settings" icon on the home screen and click the "Wi-Fi" option to enter the list of available networks.

  2. 2

    Click the blue arrow next to the network you are having trouble connecting to and click the "Forget this Network" button at the top of the screen.

  3. 3

    Turn the internal Wi-Fi antennae off by sliding the button under the "Wi-Fi" heading in the "Wi-Fi Networks" menu from "ON" to "OFF."

  4. 4

    Turn off and unplug the wireless router.

  5. 5

    Wait ten seconds and turn the wireless router back on. Wait for it to fully reboot.

  6. 6

    Turn the iPhone's internal antennae back on from the "Wi-Fi Networks" screen.

  7. 7

    Connect to the Wi-Fi network and carefully enter the WEP/WPA passkey, if necessary.

  8. 8

    Open Safari or some other Internet-based iPhone application and verify that the phone navigates with no problems.

Tips and warnings

  • Passkeys must be entered exactly as they are programmed for the router. Putting a lower case letter instead of an upper case one will result in connectivity issues.

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