The Apple iPhone is designed to be as intuitive as possible, and troubleshooting is a straightforward process. Some users have problems connecting to Wi-Fi on their iPhone. In most cases, this is a simple case of one option or another being turned off, or a misspelled passkey when trying to connect to a private network. Try a few simple steps before resetting your iPhone or sending it in for warranty repair.
- Skill level:
Things you need
- Access to the wireless router
Press the "Settings" icon on the home screen and click the "Wi-Fi" option to enter the list of available networks.
Click the blue arrow next to the network you are having trouble connecting to and click the "Forget this Network" button at the top of the screen.
Turn the internal Wi-Fi antennae off by sliding the button under the "Wi-Fi" heading in the "Wi-Fi Networks" menu from "ON" to "OFF."
Turn off and unplug the wireless router.
Wait ten seconds and turn the wireless router back on. Wait for it to fully reboot.
Turn the iPhone's internal antennae back on from the "Wi-Fi Networks" screen.
Connect to the Wi-Fi network and carefully enter the WEP/WPA passkey, if necessary.
Open Safari or some other Internet-based iPhone application and verify that the phone navigates with no problems.
Tips and warnings
- Passkeys must be entered exactly as they are programmed for the router. Putting a lower case letter instead of an upper case one will result in connectivity issues.
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