How to Check the Print Cartridge Status of an HP PSC 2355

Written by irene a. blake
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The Hewlett-Packard PSC 2355 is an all-in-one printer that uses two regular print cartridges—one black and one tricolour—and an optional photo print cartridge for printing documents and images from a computer, external storage drive or scan. Typically, a person checks the print cartridge status to determine cartridge ink levels or to troubleshoot ink distribution from the cartridge nozzles. Checking for low ink or nozzle issues takes little effort, as HP has designed the PSC 2355 specifically to help the user check print cartridge status whenever necessary.

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  1. 1

    Turn on your HP PSC 2355 all-in-one printer.

  2. 2

    Flip the colour-graphics display up to view at an angle or vertically, if lying flat. If already in a viewable position, skip this step.

  3. 3

    Check the bottom of the display for images in the shape of ink droplets—these icons show the estimated ink levels. If a droplet is empty of colour or nearly empty, the cartridge—denoted by the colour beneath the droplet (green for tricolour, black for black or orange for photo)—needs replacement. If a droplet is one third, one-half or completely filled with colour, the cartridge denoted by the colour beneath the droplet can still print.

  4. 4

    Press the "Setup" button beneath the "On" button on the control console to start the procedure for a self-test to check the print cartridge nozzles if you're having print quality issues.

  5. 5

    Push "2" to display the "Print Report" menu and then press "1" to select and print a Self-Test report. After the Self-Test report prints, check the patterns and solid bar and block images on the paper associated with each cartridge to see if any image has broken patterns, blurs or other voids/marks. Then, clean or replace the print cartridge associated with these printout issues.

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