Washing machines from all major manufacturers commonly experience certain problems, including drainage issues. Your washing machine must drain properly, or your clothes will be too wet at the end of the cycle. This means that they take longer to dry in your dryer. Troubleshoot drainage problems to avoid service fees. You can often fix this issue without any assistance from your washer manufacturer.
If your washer started draining, and then stopped, check the home power. Your washer will not complete the cycle if the power is out. If the power is on, verify that you have not blown a fuse or tripped the circuit breaker. Your home either has two fuses or a circuit breaker. Change out any fuses that are black or have broken wires. Reset the circuit breaker.
If your clothes are extremely wet at the end of the cycle, it means that the water is not fully draining from your washing machine. Check that water is not cycling back into the washer after it is pumped out. Examine the drainage hose, and remove anything blocking it. Verify that only 4 inches of the hose sticks into the tub. Remove any extra hose in the tub. Your clothes may also be wet if the tub is not spinning at the proper speed (check the clutch, bearing and pulley) or if the tub is not spinning at all (check the motor coupler).
Not Draining at All
Water won't drain from your tub if the drainage hose is completely clogged. Stop the washing machine, and disconnect the line. Look for limescale build-up or debris, and remove these substances. Straighten the hose if kinked. Verify that the drainage hose is not more than 96 inches above the ground. If the drainage is clean, check the pump and pump pulley. Remove the pump, and look inside it. If the pump impeller is broken, you must replace the whole component. Check the pump pulley, and see if it easily turns. If not, replace the pulley.
Other Washer Issues
If water is leaking from your washing machine, check the hose connections, and tighten if necessary. Replace any split hoses. Don't use as much detergent if your washer is overflowing from over-sudsing. If your tub is not filling, turn both the hot and cold water faucets on, and clean the water inlet valve. Straighten and clean the water inlet hose. Check your water pressure using a water-pressure gauge. If it's below 30 psi, shut off water in other parts of the house, or contact your water supplier.