E-mail programs such as Outlook, Outlook Express on Windows machines and Mail on Macs have a "Junk Mail" folder where spam and unsolicited advertisements are stored. On occasion, important e-mail may end up in this folder. This happens because the email sender is not recognised or something in the body of the email tricks the system into thinking it is junk mail. When you want to recover e-mails from junk mail, this easy process takes only a minute or two to accomplish.
- Skill level:
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Things you need
- Internet connection
- E-mail account
Open your e-mail program, whether it is Outlook or Outlook Express on Windows or Mail in a Mac environment.
Find your "Junk Mail" folder. It typically is located in the email folder tree with folders that you have created and your "Trash" or deleted folder. Double-click the folder name to open it.
Right-click the message in the "Junk Mail" folder that you want to recover. On the shortcut menu above, click "Mark as Not Junk." The message will move to your Inbox. If you are a Mac user, highlight the message in the "Junk Mail" folder and click the "Not junk" button.
Highlight multiple messages in the "Junk Mail" folder that you want to recover. On the shortcut menu above, click "Mark as Not Junk." The messages will move to your Inbox. If you are a Mac user, highlight the messages in the "Junk Mail" folder and click the "Not junk" button.
Find the message or messages in your Inbox.
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