The ISScript.msi file is associated with the InstallShield software used to extract and run most software installation packages. The file is run automatically when the user initiates the installation of a new software program. Problems with the ISScript.msi file arise when the version on the computer is older than the version used to package the installation program. To run the proper ISScript.msi, the user must determine the required version and install it on the system.
- Skill level:
Things you need
- Unzipping software
Right-click on the installation file of the target program. These are usually executable (exe) files with names such as set-up, installer or update.
Select "Properties" from the contextual menu and click "Version" to display the version details for the installation file.
Write down the "File version" number displayed in the dialogue box.
Open a web browser and visit the InstallShield Consumer website (see Resources). Download the appropriate ISScript.msi file to the desktop. The ISScript.msi file installed on the computer must be the same as the file version number or newer. File versions that begin with 7 must use the ISScript7 or later for example.
Delete the folder located at "C:\Program Files\Common Files\InstallShield\Driver[version number]" from the computer.
Double-click on the downloaded file to open the ZIP file and view its contents.
Double-click on the ISScript.msi to extract the file and run the correct ISScript engine installer.
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