Your iPod touch is likely one of your prized possessions, containing all of your digital entertainment, music, games and video, and travelling with you wherever you go. Sometimes black sports can appear on the device's screen, preventing you from watching a video or playing a game properly: to fix the issue, you may have to perform an update of the device's software, or you may have to remove the iPod's screen to take a closer look. Unless you have experience working on iPod components, a professional repair by an approved Apple representative may well be the best option.
- Skill level:
Restart the iPod touch by holding down the Sleep/Wake button and sliding across the red slider when it appears. Press and hold the Sleep/Wake button again to turn the iPod touch back on. To perform a hard reset, hold down the Sleep/Wake button until the Apple logo appears (ignoring the slider that appears on screen).
Update the software running on your iPod touch to see if this solves the problem. Make sure you are running the most recent version of iTunes, then attach your iPod touch to your computer via a USB cable and launch the iTunes software. Open the "Summary" tab and choose "Check for Update" -- iTunes will then download and install the latest update. Disconnect and restart the iPod touch once the process is complete.
Attempt a full restore of your iPod touch by choosing "Restore" from the Summary tab. In this case your device will be restored to its original factory settings, and you will be given the option to transfer the most recent backup of settings and content back to the device when the restore has finished.
Take your device into a local Apple store or contact Apple Support through the company's website. Apple offers a variety of professional analysis and repair services, and if your iPod touch is covered by a warranty then this is free of charge.
Carry out some repairs yourself, if your iPod touch is not covered by warranty. Lay the iPod touch down on a flat surface, screen up. Slide a safe open tool carefully between the chrome bezel and the glass screen's rubber seal. You can unattach the glass by flipping the clips and the ribbon that hold it in place. You can wipe the screen with a cloth, removing any debris that may have gathered, before attaching it all together again, flipping the clips back in place and reconnecting the ribbon.
Tips and warnings
- Carrying out repairs by yourself is tricky, and will invalidate your warranty -- make sure you understand the consequences if you decide to attempt the repairs yourself.
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