How to fix blurry video streaming quality

Written by david nield Google
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How to fix blurry video streaming quality
Streaming sites such as Netflix require a strong Internet connection. (Justin Sullivan/Getty Images News/Getty Images)

There are a number of possible causes of blurry video streams. A problem with your Internet connection or hardware is a likely cause if you are having issues with other sites besides video streaming ones. Testing the same site in an alternative browser is a quick way of determining whether there is a problem with your Web browser or an extension. It is also possible that there is a problem with the video streaming site itself.

Skill level:
Moderately Easy


  1. 1

    Check the speed of your Internet connection using a free online tool such as Compare the results with the speed you think you should be getting from your Internet Service Provider. If the actual speed is much lower, contact your ISP for advice.

  2. 2

    Download and install the latest drivers for your network hardware direct from the websites of the relevant manufacturers. Installing the most up-to-date drivers for your network card or Wi-Fi adapter ensures the most recent bug fixes, performance optimisations and compatibility updates are applied. You can also disconnect any other computers or devices using the same Web connection to see if this resolves the problem.

  3. 3

    Shut down any open browser tabs and windows that may be taking up bandwidth, particularly those relating to streaming audio and video or other file downloads. If you have downloads currently in progress, cancel or pause them while watching video online.

  4. 4

    Disable any browser extensions that may be preventing the video stream from running at the maximum possible quality. Pay particular attention to extensions handling video or downloads, or those designed to customise the video streaming site. Check the documentation supplied with your browser for details of how to disable extensions.

  5. 5

    Shut down any other applications or background tools that may be interfering with your video streaming program. Focus on applications that rely on an Internet connection or download large amounts of content (such as a video chat tool or a torrent client).

  6. 6

    Update your Web browser and the extensions running on top of it to the latest available versions. This ensures maximum compatibility with the video formats and sites you're attempting to stream over the Web, and applies the latest bug fixes and performance improvements from the developers.

Tips and warnings

  • If you only experience problems on one specific video streaming site, check the list of current site issues to see if the platform itself is suffering technical difficulties. Most video streaming sites have a help section where current site issues are listed, and you can also check other resources such as the site's official Twitter feed or technology news websites, which often report on downtime and errors on major sites.

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