Sony Laptop Troubleshooting

Updated February 21, 2017

Sony VAIO laptop computers are found in millions of homes across the world. They offer powerful processors, ample memory and loads of features at an affordable price. Even though they look sleek and often work flawlessly, they are complex computers that can malfunction just like desktops. Whether you use your laptop for work, school or fun, follow some simple guidelines to troubleshoot any problem that may arise.

Power Issues

Rule out the obvious problems, like power. Always make sure your Sony laptop's battery is charged. Low battery power can prevent the computer from being turned on. The lithium-ion battery inside the laptop should never be allowed to be discharged completely, nor should it be plugged in for excessive periods of time, as they are sensitive to heat. Too much heat can lower the capacity of your Sony laptop's battery. A good rule of thumb for battery longevity is: charge early and often, but don't overcharge.

In rare cases, the laptop's AC adapter may be damaged or inoperative. Don't attempt to repair it yourself--replace it immediately in order to charge your battery and continue using your VAIO.

Screen and Internal Problems

Sony VAIO screens are sensitive to screen damage. If the screen is cracked or just stops working, take your computer to your local computer repair store so they can expertly diagnose the problem. Laptop replacement screens are also available to purchase online, and are not that difficult to replace if you are comfortable doing the work yourself.

Internal problems such as CPU failure or other damaged or defective parts are best left to a professional. If you suspect one of these is an issue, call your local computer repair store and they will help solve your problem.

Other problems

If your VAIO is locking up, slowing down or behaving erratically, check for spyware or malware. Download a good antivirus program to properly detect and remove them. You can reduce the time your VAIO takes to boot up by removing programs from the "Startup" folder, located in the Start Menu. If your laptop has trouble booting up, press F8 at the beginning of the boot and follow the onscreen instructions to enter Safe Mode so you can investigate and locate the problem.

Computers are sometimes difficult to troubleshoot because of human error. While humans are dynamic decision makers, computers do exactly as they are told or programmed. Basically, if the computer doesn't behave as it should, you need to backtrack to figure out what setting or program caused the unwanted behavior. Sometimes this is easy; sometimes it is nearly impossible. Use the Internet to your advantage and find out if others are having your problem--this will help you narrow down the possibilities and get your VAIO on back on track as quickly as possible.

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