Mail sorter job description

Updated April 17, 2017

A mail sorter picks up, sorts and distributes all incoming and outgoing mail in a facility. She operates and troubleshoots her employer’s postage machine. She typically works under the supervision of a mail room manager. This role is seen as an entry-level position.

Job Responsibilities

A mail sorter has many responsibilities in an office. He must get the mail, both when it is delivered to the facility and by picking it up from the post office. He must open all mail that is not confidential and sort the mail based on the policies and procedures of his firm. He must meter outgoing mail using a postage machine and process certified, registered, return receipt and overnight mail. He must interact with outside vendors such as FedEx and UPS to ship and receive letters and parcels

Job Opportunities

Mail sorters are employed by for-profit and non-profit organisations, as well as government agencies. Additionally, the U.S. Postal Service employs mail sorters. Candidates seeking employment as mail sorters can apply directly to the firm or government agency for which they would like to work. They can also find postings on online job boards such as and External employment agencies also list these opportunities, as they specialise in placing entry-level employees.

Qualitative Requirements

A successful mail sorter must be able to pay close attention to detail. Depending on the size of her organisation, she may be responsible for sorting the mail for many different departments and thousands of individuals. These individuals may be on different floors or in different buildings. Any errors in mail delivery can substantially slow down a business. She must be able to read and to use postal machines properly—and to troubleshoot the machines, if necessary. She must be dexterous and able to lift heavy boxes.

Educational Requirements

The role of mail sorter is generally seen as an entry-level position. The successful candidate must possess a high school diploma or equivalent. He must stay abreast of changes in the postcode, prices and laws. To work for the U.S. Postal Service, he must also pass a drug and criminal background screening.

Average Compensation

According to, in 2009 the average mail sorter working in the United States earns an annual base salary of £16,679.

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About the Author

KJ Henderson has more than a decade of HR and talent acquisition experience. He has held roles at a Fortune 100 investment bank, a media conglomerate and at one of NYC's largest executive staffing firms. He currently heads recruitment sourcing at a major movie studio. He read literature at Oxford.