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How to Troubleshoot Acer Keypad and Touchpad Not Working

Updated February 21, 2017

Acer laptops have a keypad to type in numbers and a touchpad to use instead of a mouse. Both of these pads can be locked very easily. To unlock them, you have to go through a series of menus and clear some check boxes. Once you have done this, the pads will work as normal.

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  1. Click "Start." Click "Control Panel" in the right panel.

  2. Click "Accessibility Options."

  3. Clear the boxes next to "Use Sticky Keys," "Use FilterKeys" and "Use ToggleKeys."

  4. Click "OK" to unlock the keyboard, including the keypad.

  5. Click "Start," then "Control Panel."

  6. Click "Hardware and Sound," then "Mouse."

  7. Click the "Touchpad" tab. Click "Default" under the "Touchpad" tab to reset the touchpad to its original settings.

  8. Tip

    Store the laptop in a case.


    Direct sunlight will cause the Acer laptop to stop working.

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About the Author

Steven Diggs, Jr.

Steven Diggs, Jr. has been writing professionally since 2008. His work can be seen published all over the Web, including on the Appalachian Independent website. He holds Bachelor of Arts degrees in English and history from Frostburg State University.

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