Hewlett-Packard released the Compaq 6910p as a business notebook computer in 2007. The notebook came with an external monitor port to enable dual displays. Hibernation, standby, and sleep are two of the power settings available in Windows operating systems. You may encounter several different issues with resuming from these power saving modes on the 6910p.
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Dual displays for the HP/Compaq 6910p may be slow to resume from hibernation or sleep. Spyware (malware that is attached to a computer system by an intruder to covertly collect user information) may cause the notebook to resume unusually slowly from hibernation. Video drivers that are incorrectly installed or need updating may also inhibit resumption. The 6910p may have difficulty resuming if set to hybrid sleep as well because notebook computers do not support the hybrid sleep function. Hybrid sleep is intended for desktop systems only.
One Monitor Not Resuming
If only one display is not resuming properly, the computer may need to be restarted with the external display connected. This may be due to the external monitor having been connected while the computer was running. This problem can also occur if a monitor is disconnected during hibernation or standby mode.
The 6910p notebook computer may not resume from hibernation or sleep at all. According to Hewlett-Packard/Compaq, some notebooks can fail to resume after Windows Service Pack Updates. Installing BIOS updates can solve the problem. If BIOS updates don't resolve the issue, you may need other software and driver updates. Failure to resume may also be due to graphics adaptor failure. Sometimes the keyboard or mouse will fail to wake the computer. In those cases, you can press "FN" key and "F4" key together. That keyboard shortcut is also useful for toggling between multiple displays.
Although the specific solution for hibernation and sleep issues depends upon the exact cause of the problem, HP/Compaq offers some solutions you can try without outside assistance. Restarting the computer without any peripherals attached is the simplest solution. It may also be helpful to change the power settings for each display device. In addition, try updating the computer's BIOS by downloading the update from HP/Compaq's website; the support link for the 6910p is included in the Resources section. You may need to disable screen savers to prevent disruption in system resumption. Users may need to remove start-up programs that can delay resumption.
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