The Archos 504 features a 160GB hard drive, a digital photo viewer, 4.3-inch TFT LCD colour display with brightness control, and support for several video, audio, photo and document formats. Still, this machine can break down and experience technical issues. A hiccup in the system can often be minimised by taking advantage of several solutions available for some of the most common issues occurring with the Archos 504 personal media player.
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The Archos 504 features a rechargeable battery and includes independent flash memory that preserves the integrity of stored information, even when the battery is not charged. This is especially helpful should the Archos 504 run out of battery power, but also on the rare occasion that the Archos 504 does not power on. Repair this problem by first checking to make sure the battery still holds charge. If the battery is charged, try plugging in the Archos 504 and powering the device on. If the device will not power on, perform a manual reset of the device. Unplug the device and remove the battery. Beneath the battery on the back casing is a small "Reset" button. Press this button to reset the device and restore it to factory specifications. Because of the additional flash memory, no information should be lost during the reset.
Although the Archos 504 is designed to play back video and audio files, the Archos operating system does not support every type of video or audio file. As of October 2010, the Archos 504 supports playback for MP3, WAV, WMA (Windows Media Audio) and AAC audio files; the player supports MPEG4, AVI, MPEG2, H.264 and VOB video files and JPEG, BMP and PNG picture files. The player does not support playback for other video files, such as OGG or FLAC files.
The Archos 504 supports ID3 tag information that allows the album cover of the track playing to appear on the view screen. If this does not happen during playback of some or all songs, edit the ID3 information on the song. Open the track in Windows Media Player, iTunes or other third-party software. Right-click on the song and edit the ID3 information by selecting "Edit ID3 Tag" on Windows Media Player or "Get Information" on iTunes. Add the appropriate album image in the pop-up menu, making sure the album image is 128 by 128 pixels to maximise compatibility with the Archos operating system.
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