According to the U.S. Travel Association, the travel and tourism industry accounts for 24 per cent of all U.S. service exports. With such a high percentage, it should come as no surprise that there are many jobs that deal with the travel and tourism industry. Travel agents help travellers plan their trips. Transportation jobs, such as airline, train and cruise positions, range from check-in attendants to pilots to conductors to luggage handlers. Certain hotel and resort jobs, such as front-desk agents and maids, have the responsibility of making sure guests are comfortable during their stay. There are jobs related to specific travel activities, such as snorkelling and scuba diving instructors, and tour guides.
A travel agent works with clients to make travel arrangements. The client tells the agent what they want, and the travel agent sorts through various amounts of information to provide the client with the arrangements that most suit their wants and needs. Travel arrangements can include the transportation to the destination and accommodations, or can include entire vacation packages and activities. The travel agent must also provide a client with any additional information he will need to know, such as passport requirements, foreign exchange rates or weather conditions. The Bureau of Labor Statistics predicts employment for travel agents will decrease by one per cent from 2008 to 2018, mainly due to people booking travel arrangements online. In 2008, the median annual wage of travel agents were £19,870.
A tour guide escorts people on sightseeing tours through various places of interest. The sightseeing tours can take place in one specific location, such as a building or museum, or can take place in various locations throughout an area, such as a city tour. Tours can take place by car, bus, boat, on foot or by unconventional means, such as by Segway. A tour guide provides details, history and information throughout the course of the tour. The Bureau of Labor Statistics reports that in 2009, the median hourly wage for a tour guide was £7.40.
Resort Desk Clerk
A resort or hotel desk clerk registers arriving guests, checks out guests, answers questions about the local area and addresses concerns about accomodations. When a guest arrives, the desk clerk registers them by gathering information, such as their name and address, a form of identification and a credit card to pay for the reservation. The resort desk clerk then assigns them to a room and gives them room keys. Hotel guests may ask the desk clerk questions regarding the area, including directions, restaurants or local attractions. If the desk clerk can't help the guest, he or she refers the guest to the concierge. The Bureau of Labor Statistics reports that in 2008, hotel, motel and resort desk clerks' median yearly income was £12,662.