My Whirlpool Refrigerator Ice Maker Keeps Freezing Up

Written by meredith jameson
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My Whirlpool Refrigerator Ice Maker Keeps Freezing Up
Improper freezer temperature or clumped ice may be responsible for an ice maker freezing up. (Comstock/Comstock/Getty Images)

The ice maker on a Whirlpool refrigerator is usually connected to the water filtration system and is dispensed on the freezer door in either crushed or cube format. The ice maker is automatic and will shut off when the ice bin is full. Some refrigerator models even have an accelerated ice mode that will produce a large capacity of ice in a 24-hour period when needed. However, if the ice maker keeps freezing up, some troubleshooting steps are generally in order.

Freezer Temperature

If the ice maker keeps freezing, the temperature in the freezer is likely set too cold. Turn the freezer temperature one setting warmer, and then keep the freezer door shut as often as possible for the next 24 hours while the temperature warms. Repeat until the freezer temperature has reached a proper setting. A good guide for a desirable freezer temperature is when ice cream is firm but not frozen.

Ice Auger

If ice has melted around the auger in the ice maker, it can prohibit proper function. Remove the ice bin and empty the ice cubes. Wash out the ice bin with warm, soapy water, and rinse it thoroughly until there is no further soap residue. Dry the bin and set it back in the freezer. Pour warm water around the auger, which looks like a metal spiral, in the ice bin. Repeat this procedure until the ice has melted. Wipe the auger dry with a dry towel.

Clumped Ice

Ice that is not used on a regular basis may melt together and form large clumps in the ice maker and bin. Break up large ice chunks with a utensil, and empty out the large blocks of ice. Use ice regularly to move the ice through the ice bin and dispenser. Every two weeks, empty the ice bin, and wipe down the bin and delivery chute with a warm, damp cloth to remove any frost or ice.


Ice may clump and freeze in the ice maker if the freezer door is not shut completely. Move items that may be blocking the door, and clean the door gasket with a clean cloth. Make sure the ice chute door is not stuck open due to ice cubes that are obstructing the chute. Push through any ice cubes, using a wooden utensil, so the chute can open and close correctly.

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