Plasma TVs provide arguably the best picture quality compared to CRT or LCD televisions due to their faster refresh rate, greater range of viewing angles and superior colour performance. Troubleshooting a problem with your plasma TV that causes the screen to go black involves investigating common causes of problems and using process of elimination. You might find your TV screen goes black if the software is not configured properly or if there is a problem with the power supply.
- Skill level:
- Moderately Easy
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Check your TV's sleep timer is switched off; the TV could be programmed to turn off after a certain number of minutes or at a particular time of day. The sleep timer options are available within the TV menu. Turn off the sleep timer and try your set again.
Switch to another channel; the picture problem could be at the broadcaster's end and not a fault within your TV. Wait for the TV station to resolve its technical issues if the picture returns on other channels and input modes.
Examine the TV's power supply, making sure the power cord is connected to a working outlet or suitable multiplug adaptor. Try connecting the set directly to an outlet, cutting out the multiplug adaptor. A blown fuse will cut off the TV's power. Plug something else into the outlet to test for a power supply. The household breaker or fuse protecting the TV's circuit could have blown.
Adjust the colour setting if the picture is consistently too dark. You might have accidentally chosen a darker picture setting with the remote control. The colour setting is located within the TV menu, usually under "Color" or "Picture." Make the picture lighter and try again.
Tips and warnings
- Wait a few minutes after turning on the TV; the picture sometimes takes a few seconds to appear on plasma televisions. Call for repair if the picture fails to appear after a few minutes.
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