The Print Spooler service in Windows 7 acts as a memory buffer for print jobs so you can send multiple documents to your printer without having to wait. Older operating systems, such as DOS, only allowed you to send one print job at a time to the printer port, which resulted in making the PC unusable until the print job finished. While the Print Spooler generally does an excellent job at caching print jobs, it does occasionally fail and cause multitasking problems in Windows. When this occurs, you must reset the Print Spooler service before you can continue printing documents.
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Click the "Start" button. In the search box, type "services.ms," then click the magnifying glass icon or press the "Enter" key. The "Services" window appears on the screen.
Scroll down to and right-click the "Print Spooler" option in the list of Windows services, then select "Stop" on the pop-up menu. Windows halts the Print Spooler service on the computer. Click the "-" symbol in the upper right corner of the Services window to minimise it.
Right-click the "Start" button, then click "Open Windows Explorer" on the pop-up menu. Double-click the "C:\" drive link in the folder window. Scroll down to and double-click the "Windows" folder.
Navigate to the "System32\spool\PRINTERS" sub-folder. Double-click the "PRINTERS" sub-folder to open it.
Highlight all of the files in the "PRINTERS" sub-folder, then press the "Delete" key.
Click the "Services" window link on the taskbar to maximise the window. Select the "Print Spooler" service option, then right-click it. Click "Start" on the pop-up menu. Close the "Services" window. The Print Spooler service restarts.
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