The Magic Bullet, the magical blending device that is so often advertised on TV, is a great product. However, it is a little more complex than your average piece of kitchenware and comes with a few moving parts. Unfortunately, moving parts are prone to breaking. If you took advantage of the special TV offer and got two magic bullets for the price of one you can interchange the missing/damaged pieces. Otherwise, you may need some replacement parts for your magic bullet.
Disassemble the Magic Bullet and identify what exactly is broken. Check the other parts to make sure that nothing else is broken. Sometimes one broken part can put strain on another part or damage it altogether. Take a good look at all the other parts.
Check your Magic Bullet receipt to see how long it has been since you purchased your Magic Bullet. All Magic Bullets come with a one year warranty, so if it has been less than a year since you purchased your Magic Bullet it will be repaired for free. You will have to pay for shipping and handling.
Contact Magic Bullet customer service by telephone for a replacement part. This can be done by calling their United States hotmail 1-866-4HOMELAND (866-446-6352), Monday through Friday from 9am to 8pm, Saturdays from 9am to 6pm and on Sundays from 10am to 7pm. All times are Eastern Time.
Contact Magic Bullet customer service by filling out the form on their website as an alternative to calling. Where it asks you the nature of your request, select "I need replacement parts" from the drop-down menu.