My BlackBerry Won't Vibrate

Written by anne redler
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My BlackBerry Won't Vibrate
If your Blackberry phone does not vibrate, there are a number of ways to troubleshoot the issue before taking the phone in for repair. (cell phone in close up image by Alexey Klementiev from

The Blackberry smart phone, whether it is a Bold, Storm, Pearl or Curve model, has a variety of ring tone and message alert options, including an option where the phone will vibrate rather than sing out an annoying ringtone. The vibrate option is handy when you are expecting a call yet need to turn off the ringtone, given that you are in a meeting or quiet location. Keeping the phone in a pocket or in the holster will allow you to feel the vibrate option as the phone jiggles.

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  • Blackberry smart phone

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  1. 1

    Turn on the Blackberry cell phone by holding down the button on the right side of the keypad with a red telephone on it (in other words, the "end call" button).

  2. 2

    Check whether the vibrate option is actually turned on. Push on the mouse on the keypad so that you highlight the icon on the screen that looks like a speaker (in other words, the audio option).

  3. 3

    Press down on the mouse to click on the audio icon. A menu will pop up on your screen showing menu options such as "Normal," "Loud," "Vibrate Only," "Silent," "Phone Calls Only" or "Set Ringtones."

  4. 4

    Click on the "Vibrate Only" option to ensure it is turned on. You will know the vibrate option is on when the speaker icon on the screen shows a green curvy line next to the picture of the speaker.

  5. 5

    Click on the audio icon again, if the vibrate option is turned on yet the phone still does not vibrate. Brush the mouse with your thumb to scroll down the menu options under "Select a Sound Profile" until you reach an option called "Edit Profiles." Click on the mouse to choose "Edit Profiles."

  6. 6

    Scroll down the "Edit Profiles" menu with the mouse until you reach "Vibrate Only." Use the mouse to select this menu option.

  7. 7

    Click on the menu option "Phone" with the mouse. Look at the options chosen under the "Vibration" section, including "Vibration," "Length," "Count" and "Vibrate." Check to make sure the "Vibration" option says "Custom" or "On."

  8. 8

    Jump to the "Vibrate" menu option with the mouse. Click on the menu option "Always" of the three choices available (which are "Always," "In Holster" and "Out of Holster"). If all these setting are correct and the vibrate option is turned on, then there is a mechanical problem with your phone.

  9. 9

    Take your cell phone to the nearest dealer to be checked and repaired, because the vibrate motor may have malfunctioned.

Tips and warnings

  • Before taking your Blackberry in to the dealer, check your warranty and/or insurance policy on the phone to make sure you are covered for any repairs or phone replacement.

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