How to activate t-mobile's paperless billing

Written by jennifer keigh
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How to activate t-mobile's paperless billing
Paperless billing is a time- and tree-saving option. (attractive woman using computer image by Paul Hill from

Whether the goal is to save trees, cut clutter, or receive and pay bills more quickly, T-Mobile customers have the option of signing up for paperless billing. By doing so, wireless users opt to receive a monthly e-mail notification that their bill is ready, rather than receiving a paper bill in the mail. Customers who have paid one bill in full and have a valid e-mail address and a My T-Mobile account may be eligible.

Skill level:


  1. 1

    Log in to your T-Mobile account. From your browser, go to, then log in using the box on the right.

  2. 2

    Access your billing preferences. From the login page, click on "Your Profile." Next to "Billing Preferences," click on "Edit."

  3. 3

    Select paperless billing. Under "Billing Statement Format," click on the radio button next to "Paperless Billing (FREE)."

  4. 4

    Choose notifications. Enter an e-mail address where you want billing reminders sent, and choose to receive a free text message if desired.

  5. 5

    Accept and finalise the changes. Read and acknowledge the Paperless Billing Terms & Conditions, then select "Save Changes" to apply preferences to your account.

Tips and warnings

  • Paperless billing is not available for certain types of accounts, such as government or business accounts.
  • Bills will be sent from, which should be added to a customer's list of safe e-mail contacts to help ensure delivery.

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