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How to Troubleshoot Quick Web Access on a Sony VAIO

Updated July 20, 2017

Sony first released the VAIO line of laptop computers in 2000. VAIO is an acronym for "Video Audio Integrated Operation." Sony Vaio released a new feature to the laptops in 2010 that allowed you to press one button and gain access to the Internet. The feature is called "Quick Web Access." If you experience difficulty with this feature, it is easy to fix the problem.

Turn the Sony VAIO notebook on and when the "VAIO" logo, appears press the "F2" key.

Press the right arrow key when the BIOS set-up window appears to "Exit" and close the menu.

Press the "down arrow" and select "Get default values." The set-up confirmation window will display. Click on "Load default confirmation" option and then press the "Enter" key.

Use the arrow keys to select "Exit setup" and press "Enter." This will take you back to the set-up confirmation screen.

Select "Yes" using the arrow keys and then press the "Enter" button. The computer will now restart. Once the computer has completely restarted, click the "Start" button and then shut the computer down.

Press the "Web" button and "Quick Web Access" will work correctly.

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About the Author

Based in Phoenix, Susan Joyce has been writing professionally since 2010, with her work appearing on eHow and Answerbag. She studied business management at Chowan College.