How to Reset the Phoenix DVBS2500A Digital Satellite Receiver

Updated February 21, 2017

The Phoenix DVBS2500A is a digital satellite receiver built to capture free-to-air (FTA) satellite transmissions, meaning there is no charge for accessing and viewing programs that the Phoenix can receive. Occasionally, you may need to reset the receiver, such as after a prolonged power failure or if the unit locks up and will not operate normally. The reset procedure involves entering a four-digit master code when prompted by the Phoenix LCD display.

Press the "Power" button on the front of the Phoenix receiver to turn off the unit, and then unplug the electrical cord from the wall outlet. Wait 10 minutes and plug in the power cord.

Turn on the power to the Phoenix satellite receiver and wait for the unit to initialise.

Enter 0000 (four zeros) when prompted for the password on the LCD screen. The 0000 (four zeros) code is the default password programmed by the manufacturer.

When a prompt for the master code appears on the LCD screen, press 7799 on the Phoenix remote control, and then press the "Enter" button.

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About the Author

James Clark began his career in 1985. He has written about electronics, appliance repair and outdoor topics for a variety of publications and websites. He has more than four years of experience in appliance and electrical repairs. Clark holds a bachelor's degree in political science.