How to Log On to a BT Broadband Hub

Written by gareth downes-powell
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The BT Home Hub is the standard router for customers using the BT Broadband service in the United Kingdom. Computers can be connected to the Home Hub using a standard Ethernet network cable, or through Wi-Fi for a wireless connection. Administration of the Home Hub is performed through custom Web pages stored in the Home Hub's firmware. These can be accessed by using a standard Web browser, such as Internet Explorer, Firefox or Google Chrome, by connecting to the Home Hub's default address.

Skill level:


  1. 1

    Open a Web browser, and type "bthomehub.home" (without the quotation marks) in the browser's address bar. This is a special address that refers only to your Home Hub and allows access to the "Hub Manager."

  2. 2

    Click "Settings" from the menu at the top of the page to enter the Hub Manager's configuration pages.

  3. 3

    You will be asked to enter your password to access the Home Hub's settings. If this is the first time you have logged into the Home Hub, your password is the Home Hub's serial number. This can be found on a label on the back of the Home Hub. You will then be asked to choose your own password to access the settings in the future.

  4. 4

    Click on each of the menu options to familiarise yourself with the available settings. Many features are available, such as wireless network configuration, power saving and application sharing, which routes inbound data of a specified type to a single computer on your network. This is useful for multiplayer games or remote desktop applications for example.

Tips and warnings

  • If you have any problems connecting to your BT Home Hub, consult the troubleshooting section of the Home Hub user guide.
  • If you are connecting to your Home Hub over a wireless connection, the wireless password can be found on the label on the back of your Home Hub.

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