Network Problems Are Preventing Connection to the Microsoft Exchange

Written by suvro banerji
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Microsoft Exchange is a client server that holds all the mailboxes in your company. From time to time, you may experience networking issues with Exchange. You may notice that your Outlook e-mail is failing to connect to the server, and unable to retrieve and send e-mails. This problem typically occurs because your Exchange server requires RPC encryption. RPC stands for Remote Procedural Call. It determines encryption levels in your Exchange server. You will need a PC server computer to execute this task.

Skill level:


  1. 1

    Click the "Start" menu and select "Control Panel." Click to switch it to "Classic View."

  2. 2

    Double-click "Mail."

  3. 3

    Click "Show Profiles."

  4. 4

    Click to highlight your existing profile and select "Properties."

  5. 5

    Click "Email Accounts."

  6. 6

    Choose "Microsoft Exchange Server" and click "Change."

  7. 7

    Click "More settings."

  8. 8

    Click the tab labelled "Security."

  9. 9

    Check "Encrypt data between Microsoft Office Outlook and Microsoft Exchange." Click "OK."

  10. 10

    Click "Next." Select "Finish." Close the dialogue box.

  11. 11

    Restart your PC server/administrator computer.

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