T-Mobile is one of the leading mobile phone service providers in the United States. Like many other companies, T-Mobile typically requires a two-year contract once you begin service. These lengthy contracts can be inconvenient in situations such as moving to a new location or dissatisfaction with the service. Unfortunately, an early contract termination usually results in a hefty fee, but it's possible to avoid the fee or at least make it more affordable if you approach the task in the right way.
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Read your contract to find any loopholes that would allow you out of the contract without a fee. For example, if you're moving to an area that T-Mobile doesn't cover, they are much more likely to let you out of the contract at no charge.
Call the customer service line at 1-800-TMOBILE (1-800-866-2453) or go to an official T-Mobile store.
Tell the customer service representative that you wish to cancel your service and explain your reason.
Ask if you can be exempt from the early termination fee. Even if you do not have a good reason to be exempt, they may be willing to work with you, especially if you've been a long-term and reliable customer. If they will not remove the fee, they may give you a reduced fee or set up a payment plan to make the fee more manageable.
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