How to Get Out of a T-Mobile Cell Phone Contract

Written by kenneth coppens
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T-Mobile is one of the leading mobile phone service providers in the United States. Like many other companies, T-Mobile typically requires a two-year contract once you begin service. These lengthy contracts can be inconvenient in situations such as moving to a new location or dissatisfaction with the service. Unfortunately, an early contract termination usually results in a hefty fee, but it's possible to avoid the fee or at least make it more affordable if you approach the task in the right way.

Skill level:


  1. 1

    Read your contract to find any loopholes that would allow you out of the contract without a fee. For example, if you're moving to an area that T-Mobile doesn't cover, they are much more likely to let you out of the contract at no charge.

  2. 2

    Call the customer service line at 1-800-TMOBILE (1-800-866-2453) or go to an official T-Mobile store.

  3. 3

    Tell the customer service representative that you wish to cancel your service and explain your reason.

  4. 4

    Ask if you can be exempt from the early termination fee. Even if you do not have a good reason to be exempt, they may be willing to work with you, especially if you've been a long-term and reliable customer. If they will not remove the fee, they may give you a reduced fee or set up a payment plan to make the fee more manageable.

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