Sony Dav-S800 DVD Player Troubleshooting

Written by ross glyn
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Sony Dav-S800 DVD Player Troubleshooting
Watch movies in surround sound on a Sony Dav-S800 DVD Player. (dvd image by Tatu from

The Sony DAV S800 is a DVD player with a home 5.1 DTS cinema speaker kit attached. Sony's products are well known and trusted; however, as with most DVD and audio systems, problems can arise. Most are simple to fix, whether it be a cable that has become disconnected or condensation forming inside the unit. Before taking your DVD player in for a service, try going through a few basic troubleshooting steps on your own.

Skill level:


  1. 1

    Secure the A/C power cord into the wall outlet if the DVD player will not power on. Test another appliance in the same outlet to check that it is "hot."

  2. 2

    Ensure that all the connecting cords are secure and free of damage if the DVD player is not generating an image on the TV. See that the colour-coded pins on the cables are connected to the corresponding colours on the components.

  3. 3

    Ensure connecting cords are not near a motor or transformer if you hear a humming sound coming from the player. If this does not solve the sound problem, try wiping the jacks and plugs with a cloth slightly moistened with alcohol.

  4. 4

    Check that the sound field function is ON if the surround effect is difficult to hear when you are playing a Dolby Digital soundtrack. Repeatedly press SOUND FIELD on the remote control until the sound field you want appears on the front panel display.

  5. 5

    Insert the disc with the playback side facing down on the disc tray if the disc does not play.

  6. 6

    Turn the system on and allow it to sit for at least an hour if moisture forms inside. This can happen when the unit is brought from a cold to a warm location, or placed in a damp room. Condensation can form inside the unit and on the lens, causing the player to malfunction.

Tips and warnings

  • With some discs, sound may come from the centre speaker only.
  • If anything (including liquid) falls into the DVD player, unplug the unit and have a qualified service technician check it out.
  • Unplug the player from the power outlet during electrical storms, or if it's not in use for extended periods of time.
  • Keep the unit and discs away from equipment with powerful magnets, such as microwave ovens or large speakers.
  • Do not cover the player or place it on a thick carpet so the vents are blocked. This could cause the unit to overheat.

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