The Paper Won't Feed in My Canon IP4000

Written by irene a. blake
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The Paper Won't Feed in My Canon IP4000
(Patrick Ryan/Lifesize/Getty Images)

The Canon PIXMA iP4000 is a photo printer designed with two print media paths. Paper feeds through the printer from the sheet feeder or cassette. When paper won't feed through the PIXMA iP4000, the source of the issue can be difficult to pinpoint at first since several factors, including the condition of the paper, paper and stack thickness and the cleanliness of the printer and paper feed rollers, can affect paper feeding. You must check both the paper and the printer to determine the source of the problem.

Skill level:
Moderately Easy

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Things you need

  • Letter-sized or A4 plain paper

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Instructions

  1. 1

    Remove the paper from your Canon PIXMA iP4000 printer sheet feeder or cassette.

  2. 2

    Discard any damaged -- torn, creased, wrinkled or curled -- pages. Set the undamaged paper aside.

  3. 3

    Check inside the sheet feeder, or cassette if applicable, and under the top cover for obstructions, such as pieces of paper blocking the paper from feeding through the printer. Remove any obstructions and return the undamaged paper to the printer. Try printing again.

  4. 4

    Pull the paper from the printer again and reduce the thickness of the paper stack if the paper still won't feed through. Additionally, make certain that the individual sheets aren't thicker -- measured in terms of weight -- than recommended for the printer. They should be no greater than 105 gsm (grams per square meter) or 12.7kg per ream. When finished, return the paper to the printer and try your print job again.

  5. 5

    Run the paper feed rollers cleaning process if all else fails. Remove the paper stack from the sheet feeder or cassette. Push the "Paper Feed Switch" to select "Paper Feed Roller" and then hold the "Resume/Cancel" button until the power light flashes three times.

  6. 6

    Wait for the rollers to stop rotating. Repeat the cleaning process two more times.

  7. 7

    Load at least three sheets of letter-sized or A4 plain paper into the sheet feeder or cassette and then hold the "Resume/Cancel" button until the power light flashes three times. Wait for the rollers to stop turning. Repeat the process three more times and try to print.

  8. 8

    Contact Canon at 800-OKCANON (652-2666) for technical support assistance if your PIXMA iP4000 still doesn't work since your printer may require off-site repair or replacement.

Tips and warnings

  • Paper inserted into the sheet feeder that buckles against the paper guide will result in paper feed issues, including paper jams. The paper stack should lay with a straight edge lightly flush against the side of the guide.

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