The HP Deskjet 1220C printer connects directly to a computer, allowing a personal user the ease of having a printer on the same desk as the printer. Problems with the printer's hardware or software manifest themselves through poor print quality, no response from the printer, flashing lights on the printer or error messages displayed on the attached computer's screen. Before taking the printer to a repair professional, troubleshoot any problems you encounter first to rule out simple solutions.
- Skill level:
- Moderately Easy
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Things you need
- Pen or pencil
Press the "Power" button to see if the light in it will illuminate at all. Check the power cord in the back of the printer to make sure it is completely plugged in.
Hold down the "Resume" button as long as 10 seconds to see if it will illuminate. If the "Resume" button does light up, the printer's power supply is not at fault.
Turn the knob in the back of the printer so the arrow points to the unlocked position. Pull the printer's rear door free from the printer.
Insert a pen or pencil into the square hole on the upper-left hand side of the rear door's opening. Make sure you feel resistance from the printer's sensor inside the hole.
Hold the pen or pencil in the hole while you press the printer's "Power" button. If the printer turns on and then off again, take it to a repair shop for servicing.
Turn off the printer and remove the pen or pencil. Install the rear door and turn it to the locked position. If the printer will turn on and then off, have the printer's rear door replaced.
Printer Will Not Turn On
Turn on the printer and make sure it sits quietly, indicating it is done with its start-up processes. Open the printer's top cover and wait for the cartridge carriage to completely stop moving.
Look at the indicator arrow the cartridge stops in front of, indicating whether the cartridges are low on ink, improperly installed or are operating correctly. Remove both print cartridges and check to make sure they have no protective tape on the bottom or around the copper contact points.
Reinstall the print cartridges, making sure they both click into place. Close the printer's top cover and wait as the printer calibrates the cartridges.
Click on the Windows or "Start" button on the computer's desktop and select "Printers." Right-click on the icon for the 1220C and select "Properties" in the menu.
Select the tab labelled "Preference" and click on the button labelled "Services." Click on the "Clean Print Cartridges" button and follow the on-screen instructions.
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