Phoenix Technologies is a manufacturer of BIOS (basic input output system) products, which are used by many computer brands. The BIOS starts the Windows operating system and internal hardware components, such as video cards and disk drives, when the power is turned on. If an outdated BIOS fails in its basic function at start-up, then some hardware components or the entire computer may not work properly. Phoenix Technologies recommends that PC users defer to the computer manufacturer for the most appropriate BIOS updates.
Open a new Internet browser session window. Navigate to the computer manufacturer's support website. For example, bring up Toshiba's "Support" home page (see Resources).
Click on the link on the manufacturer's support Web page that relates to updates, drivers and downloads. In this example, Toshiba's support home page has a link labelled "Download."
Click to highlight and select the category, family and model of the computer. Continuing with Toshiba, select "Laptops" for category, "Satellite" for family and "A105-S2001" for the model.
Click the button that initiates a search for updates based on the selections made for the computer. On Toshiba's site, click the "GO" button.
Click the options to narrow the updates to the BIOS. In the Toshiba example, click the down arrow next to "All Operating Systems" and choose "BIOS."
Click on the link for the most recent BIOS update. Follow the instructions to download and install the updated files to the BIOS.
Alternatively, visit the "BIOS Agent Plus" website to run a scan that will find and update the Phoenix BIOS on the computer (see Resources).