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How to open a post office account online

Updated February 21, 2017

The United States Postal Service offers online user accounts to individuals wanting convenient access to various post office services. These services include buying stamps, printing shipping labels, scheduling carrier pickups, managing post office boxes and printing customs forms. Almost anyone who has a computer with Internet access can open a post office account line by entering information into the USPS Web portal's online form.

Open your computer's Web browser and type in the postal service's web portal address: https://ecap-ws-prod.usps.com/entreg/login.do.

Where prompted, create a user name. This user name must be at least six characters and can be your e-mail address. Keep in mind that the user name is case sensitive, which means that if you use capital letters in your user name, you will always need to capitalise those same letters to gain access to your account.

Choose a password and enter it twice in the areas provided. The password must contain at least eight characters, one of which is upper case, one lower case, and one a number. It may be helpful to write your user name and password down in a safe location in the event that you forget it in the future.

Choose the password hint question and input the answer in the box provided. There are several questions that you may choose from in the drop down menu, such as "What is your mother's maiden name?" and "What is your favourite sport?" When you have supplied an answer for your password hint, press the "Continue" button at the bottom right of the screen.

Select whether you want to open a personal or business account and press the "Continue" button.

Fill in your user profile with the appropriate information. The information includes your name, address, business address (for a business account), e-mail and telephone number. When you have filled in your user profile, press the "Continue" button at the bottom right of the screen.

Carefully read the next page, as it contains the information that you entered in your user profile. If there is a mistake, you can press the "Edit" button, which will take you back to the user profile page. If the information is correct, press the "Continue" button.

Read the Privacy Act on the following page. If you agree with the terms of the Privacy Act, press the "Agree" button. Your online post office account is opened after you agree to the terms of the Privacy Act. You will be taken to an account page where you can buy stamps, scan forms, access shipping history, in addition to other account features. You will also receive an e-mail confirming that your account is open and valid. Print and store this e-mail in a protected location, as it contains information about your account and links to online features.

Things You'll Need

  • Computer
  • Internet access
  • Address
  • Telephone number
  • E-mail address
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About the Author

Jessica Jewell is a writer, photographer and communications consultant who began writing professionally in 2005. Her chapbook, "Slap Leather," is forthcoming from dancing girl press. Her recent work has appeared in "Nimrod," "Harpur Palate," "Copper Nickel," "Rhino," "wicked alice," "Poetry Midwest" and "Barn Owl Review." Jewell was recently nominated for a Pushcart Prize. She earned her Master of Fine Arts from Kent State University.