NTL Internet services were once known as NTL: Telewest and were acquired by Virgin Media in 2006. New e-mail addresses are issued as Virgin Media e-mail addresses, with Virgin's e-mail extension. You can create new e-mail addresses through your My Virgin Media page. To complete the process, you will need to register your NTL account on the My Virgin Media page using your account number and details from your bill.
- Skill level:
Things you need
- NTL/Virgin Media bill
Log into My Virgin Media (see Resources section) using your account details. If you are a first-time user, you will be asked to enter details from your Virgin Media bill, such as your account number and billing address. Once you are logged in, you will have access to your account controls, including billing information and address data.
Select "Manage Household Accounts." This allows you to add, delete and modify existing Virgin Media or NTL e-mail accounts.
Click "e-mail addresses, usernames and passwords" to manage your accounts. This opens the list of your household accounts. You will see your current accounts along with the number of remaining accounts available for you to create.
Scroll to the bottom of the page and click the "Add new mailbox" link. Enter the username, along with personal information such as a display name and password, for this account. Follow the prompts to set up the account, then select "Finish." Once you have finished creating the account, it is instantly available for use.
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