Canon Ip90 Troubleshooting

Updated February 21, 2017

The Canon Pixma iP90 is a colour inkjet photo printer that can print up to 16 pages per minute in black and 12 pages per minute in colour. The iP90 is designed for use in the home or while travelling, due to its compact design. If problems occur with the printer, identify possible causes of the problem. Continue the troubleshooting process to resolve the issue after the cause has been determined.

Securely attach the USB data cable if the printer is not responding to print commands from the computer. Make sure the other end of the cable is plugged into the USB port on the back of the iP90 printer.

Click the "Print" command from within any document or image editing program if straight lines are misaligned. Click the "Maintenance" tab on the printer properties box. Click "Print Head Alignment." The alignment process runs to correct the misalignment problem.

Clean the inside of the printer with a soft cloth if the back of the paper is coming out smudged or dirty.

Replace the paper in the input tray with paper with a weight less than 12.7kg if the printed surface is coming out scratched. Using paper that is too heavy for the printer will cause the print head to scratch the paper surface.

Cancel the print job if the printing stops before it is completed. Turn the printer off for at least 15 minutes. This will allow the print head to cool down. The print head can overheat when continuously printing for a long period of time. Turn the iP90 back on and start the print job again.

Close and reopen the print head cover if the print head holder does not move to the centre of the printer. The print heads will not automatically move to the centre if the cover has been left open for more than 10 minutes.

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David Clair began writing for websites in 2001, creating online marketing content for business owners. He has written for Internet companies including eBay and creates training materials for an online education company. Clair is studying technical writing and pursuing an Associate of Arts in information technology from the University of Phoenix.