The Xbox 360 console comes with a warranty to cover repairs from your date of purchase. The standard terms of the warranty are one year for most problems and three years for flashing red lights (aka "red ring of death"). If your Xbox 360 is under warranty, you can have it repaired for free. If it isn't, you will need to pay for the repairs so it's a good idea to find out when your warranty expires even if you don't have the original sales receipt.
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Things you need
- Xbox 360 serial number
Visit the Microsoft Xbox website and create an account with your email address. If you have an Xbox Live account, you already have an account on this site so log in using that information. Update any outdated information, including your address and phone number.
Register your Xbox. Click the "Support" link and then look under "Services." Here you will find the link to register your Xbox. Fill out the online form, checking the back of your Xbox console for the serial number and other requested information.
Request a repair. If your Xbox needs a repair, go to the "Request a Repair" link on the "Support" page. Log in and you will see your warranty information listed on the right side of the page. You can then click the button to request a repair to your console and know whether it is or isn't covered by your existing warranty.
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