Your Hewlett-Packard laptop normally starts up without any problem, but today the system is hanging up halfway through the Windows start-up process. You panic---you don't have the restore disc that originally came with the computer and you don't have time to try to call the manufacturer. Don't worry. Your HP laptop has the restore files loaded onto a hidden drive within the laptop. With the press of one button, you will have your HP laptop restored and running again.
- Skill level:
- Moderately Easy
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Turn on the HP laptop. When the blue HP screen appears, press the "F10" key repeatedly until the "Recovery Menu" appears. A progress indicator informs you of the time before the recovery process is to take place.
Click "Next" in the Recovery Menu.
Decide whether you want to perform a nondestructive or destructive recovery. A "nondestructive recovery" does not format the laptop's hard drive or erase any personal files on your laptop. However, a "destructive recovery" formats your laptop's hard drive and erases any personal files you have on your laptop.
Click "Yes" to execute a "Normal, nondestructive recovery." The restore process begins and your laptop restarts. Alternatively, to execute a destructive recovery, click "Advanced." Click "Yes" to start the "Destructive recovery." The restore process begins and your laptop restarts.
Tips and warnings
- After your HP laptop is restored, you may notice Windows Updates taking place more frequently, which is due to your system being restored to default factory settings. Any previous updates are erased when you restore your HP laptop to factory settings.
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