How to Troubleshoot the Samsung P40 Laptop

Written by billy kirk
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The Samsung P40 laptop may work perfectly out of the box, but eventually any number of problems may affect the machine over time, as all computers can deteriorate one way or another. The trick is figuring out the source of the problem, and with a laptop, there is no shortage of potential errors. Fortunately, a few rules of thumb can be applied to laptop troubleshooting that often can result in the correct problem being diagnosed.

Skill level:

Things you need

  • External monitor
  • VGA cable
  • Phillips head screwdriver
  • Replacement hard drive

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  1. 1

    Restart your Samsung in the event your computer freezes. If the computer is entirely unresponsive, locate and hold down the power button until the unit automatically powers off. Then, turn it back on and attempt to load Windows.

  2. 2

    Check your AC power adaptor if you do not seem to be getting power to your laptop. Is it plugged in to your nearby power outlet? If the battery of your laptop is dead and the adaptor has come loose, there lies your problem. Also, try plugging the adaptor into a different wall outlet, as the error could lie with an individual wall socket.

  3. 3

    Check to see if the laptop fan seems to be running correctly. Lean in and take a close listen. If the screen is blank and the laptop fan is not running, you likely have an overheating problem on your hands and will need a fan replacement from a repair service. However, if the fan is running, there are more options you will need to consider.

  4. 4

    Attempt to use an external monitor. Grab a VGA connector cable and plug it into the port on your Samsung; then, plug it into an external monitor of your choosing. Turn on both the external monitor and the laptop and see if the external monitor shows the Windows start-up (your desktop). If it does not, you may be suffering from a motherboard or video system error, and will need to ship your unit off to Samsung.

  5. 5

    Replace your hard drive. Another potential problem is if the hard drive is not reacting and loading your data upon start-up. To replace your hard drive, flip over your unit and use a small Phillips head screwdriver on the cover on the bottom of the Samsung. Unscrew the screws, put them safely aside, and then slide the cover off the hard drive.

  6. 6

    Gently remove the hard drive and slide the new one into place. To do so, notice both the distinct ribbon-type cable and the power plug. Disconnecting the ribbon cable will be easy, and unplugging the small power plug should be a cinch, although you may need to rock it back and forth. With the connections free, simply check for any additional screws that may be holding the drive to the inside of the case, and remove them. Slide the old hard drive out, slide the new one in and connect again as before. Replace the screws and cover.

  7. 7

    Ship your unit to Samsung in the event of a motherboard or monitor problem. You will want a professional to attend to this situation.

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