No matter how wonderful iPod technology is, there may come a time when your iPod freezes up and completely stops responding. No matter what corrupted the iPod, there is a way to repair it. To do this, you need to completely reset the device. Resetting a corrupted iPod is easy, and can be done by following a few simple steps. These steps will work for all models of iPods with video, but if you have trouble, refer to your iPod owner's manual for specific instructions.
Move the "hold" switch back and forth to the on and off position.
Press "Menu" and the centre wheel button simultaneously for at least 10 seconds, or until the Apple logo appears on the screen. This procedure will fix most iPod problems. If your iPod is still unresponsive, continue with Step 3.
Connect your iPod to the computer and wait for iTunes to open. If you are not using the latest version of iTunes, install the update.
Select your iPod from the list in the source window on the left of the screen, then click on the "Summary" selection. You will be notified if your iPod needs a software update, or you will be given the option to restore the iPod.
Select "Restore" to restore the iPod to its original settings.
After you restore your iPod, follow Steps 3 and 4 again, but instead of clicking "Restore," select "Update" to update the iPod software.
Resetting your iPod will erase all data, movies, songs, video and photos you have put on it. They will all need to be put back on the iPod if you wish to keep them.