How to Cancel AOL Internet Membership and Keep Free Email Account

Written by matt mcgew
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AOL offers a variety of paid dial-up Internet service plans as well as a premium broadband service. As part of your paid AOL membership, you will receive an AOL e-mail account. If you want to cancel your paid AOL membership, AOL will allow you to keep your e-mail account, and the account will be converted to a free account. You can cancel your AOL paid membership if you decide to do so through the "My Account" system on AOL.

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  1. 1

    Go to the "My Account" home page on AOL.

  2. 2

    Enter your AOL username and password. Click the "Sign In" button.

  3. 3

    Answer the security question and click the "Continue" button.

  4. 4

    Click the "Manage My Subscriptions" link.

  5. 5

    Click the "Cancel Billing" option.

  6. 6

    Select the reason you want to cancel your paid AOL account from the drop-down menu and click the "Cancel My Billing" button. AOL will cancel your paid account and your e-mail account be automatically converted to a free AOL e-mail account.

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