Cafe Job Descriptions

Written by charles pearson
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Cafe Job Descriptions
Cafes allow customers to sit, relax and drink coffee. (cafe image by Svetlana Kashkina from Fotolia.com)

Cafes are locations mostly known for selling drinks such as coffee and tea. However, cafes are not only used for the serving of beverages. These locations are often relaxing environments where people meet to have conversations, work on their laptops and escape for a little bit. Cafes usually employ both cafe#xE9; attendants, who work as baristas and cashier clerks, and also as cafe#xE9; supervisors.

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Waitressing

When customers enter a cafe#xE9;, they usually seat themselves, though some cafes have wait staff who ask the customer what she wants and then write down these orders for the barista and the food preparers. When the food and drinks are ready, they are brought to the customer and the customer is handed the receipt, which contains the amount the customer is charged. When the customer is ready to pay, the waitperson usually brings the customer's money or credit to the cash machine, where the money is collected.

Cafe Attendant

In some cases, the customer goes up to the counter and pays for all food and drinks ahead of time. The barista uses a variety of coffee machines such as the espresso machine to make coffee, often taking note of the preferences of the customer and sometimes using special flavoured syrups in order to give the coffee different flavours. The cafe#xE9; attendants are also responsible for cleaning the cafe#xE9; and taking all washable dishes to a sink where they are cleaned and sterilised. According to Crowne Plaza Hotel, many cafe#xE9; attendants need to be able to maintain barista equipment so that the equipment doesn't have to be repaired as often. The cafe#xE9; attendants must also be knowledgeable about food preparation.

Advancement

Cafe#xE9; workers usually start out as cafe#xE9; attendants, bus boys and cashier clerks. Those workers who demonstrate leadership ability are sometimes promoted to the position of cafe#xE9; supervisor. At this position, cafe#xE9; workers are assigned duties and are trained and evaluated in order to ensure that they are performing. Cafe#xE9; supervisors also have to perform regular inventory of the cafe#xE9; supplies and have to send out purchase orders for more supplies. Cafe#xE9; supervisors are also sometimes responsible for performing accounting work so that the company can both make smart financial decisions and also correctly report taxes.

Conditions

Cafe#xE9; workers usually have to spend a lot of time on their feet and have to lift trays and balance them when serving customers. The baristas are exposed to equipment that can be hot to the touch or contain scalding liquids if not used correctly. Food preparation workers also use sharp tools that can cause injury when working quickly. Part-time work is very common among cafe#xE9; workers because cafes can often hire high school students but must schedule work around the cafe#xE9; attendant's school schedule.

Outlook

According to the Bureau of Labor Statistics, in 2008, 525,400 cafe#xE9; workers held jobs. Between 2008 and 2018, the need for cafe#xE9; workers is expected to grow by 9 per cent, which is about as fast as average. This growth is primarily driven by population growth, which will lead to more customers available who desire the cafe#xE9; experience. The median earnings for cafe#xE9; workers in 2008 were £5.2 per hour. The highest 10 per cent earned more than £7.50 hourly, while the lowest 10 per cent earned less than £4.40.

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