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How to find my SMTP address

Updated February 21, 2017

Simple Mail Transfer Protocol, or SMTP, is the server that sends mail with e-mail programs. When you set up an e-mail account, you must define the SMTP address to ensure your e-mail gets to your recipients. You need to know the exact name of this address if you are configuring or troubleshooting an e-mail program. Knowing how to find out your SMTP address quickly and accurately saves you time and frustration.

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  1. Open the DOS prompt icon in Windows by selecting "Start," and in the provided search box type:

  2. Command Prompt

  3. From the list of programs, click "Command Prompt."

  4. Type one of the following commands:

  5. ping smtp.mysite.com ping mail.mysite.com

  6. Locate the name of your SMTP address in the response, which displays immediately after the word "Pinging," and write it down for future reference.

  7. Open up Outlook Express and click “Tools," "Account Settings" and then the E-Mail tab.

  8. Double-click the email account for which you need the SMTP information.

  9. View the Server Information, which lists the "Outgoing mail server (SMTP)."

  10. Tip

    Many e-mail providers, such as Hotmail or AOL use their domain name as the SMTP address. For example, smtp.hotmail.com or smtp.aol.com.

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About the Author

Charlie Higgins is journalist, editor and translator based in Buenos Aires, Argentina. He has written for a variety of lifestyle and niche market websites, including International Food Trader, The Olive Oil Times, microDINERO, Sounds and Colours, Connecting Worlds and The Buenos Aires Reader.

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