A salon code of conduct will allow your business to function in a professional manner. Your salon employees will be aware of what you as an owner expect of them when dealing with your clients. A code of conduct should clearly state what's appropriate dress and behaviour, and offences that might result in termination.
Benefits
![Have employees sign a code of conduct.](https://img-aws.ehowcdn.com/360x200p/photos.demandstudios.com/184/112/fotolia_2923733_XS.jpg)
Every successful industry has standards and best practices. Create a salon code of conduct document outlining expectations for employees. Advisory services and management consulting firms can help you devise a manual appropriate for the salon industry. Require this manual of conduct to be signed by new employees and, if needed, revised at staff meetings.
- Every successful industry has standards and best practices.
- Advisory services and management consulting firms can help you devise a manual appropriate for the salon industry.
Contents
![Appropriate behaviour for client contact should be defined.](https://img-aws.ehowcdn.com/360x200p/photos.demandstudios.com/146/133/fotolia_822683_XS.jpg)
Include a mission statement so employees know what your vision of your business is. Dress code and attendance expectations should be made clear. Cover how phones should be answered and appointments made; the telephone is sometimes the first client contact. Include sections on proper salon conversation, tolerance and respect toward others.
- Include a mission statement so employees know what your vision of your business is.
- Include sections on proper salon conversation, tolerance and respect toward others.
Effect
![A code of conduct can improve client satisfaction.](https://img-aws.ehowcdn.com/360x200p/photos.demandstudios.com/46/225/fotolia_1571115_XS.jpg)
Regular staff discussions on conduct is an integral part of any successful salon. You can diffuse most situations by maintaining management presence. Make clients aware you have a salon code of conduct for your employees. Clients will appreciate and respect that your salon is run in a professional manner
- Regular staff discussions on conduct is an integral part of any successful salon.
- Make clients aware you have a salon code of conduct for your employees.