Error Codes for Sony Camcorders

Written by scott knickelbine
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Error Codes for Sony Camcorders
Recent Sony camcorder models display an error code in the viewfinder. (view finder on camcorder image by jimcox40 from

If your Sony camcorder won't behave, there's no need to guess what's wrong with it. Most recent Sony models display an error code either in the viewfinder itself or in an LCD display on the side of the camera. However, the user's manual for these camcorders doesn't explain what the error code means. If you know some of the more common error codes, however, you can tell what is wrong with the camcorder and whether to take it in for repairs.


This code indicates the camera is unable to complete the tape loading process. The problem is often caused by a bent guide or lever or a stripped gear in the tape loading mechanism. The camera will usually require mechanical repair.


The code Indicates that the take-up reel is slacking as it is unloading a tape. This is usually caused by a faulty reel sensor or malfunctioning reel tables. The camera may require major repair.


The camera is experiencing a problem with the capstan, which is the device that moves the tape through the heads. It usually requires replacement of the capstan motor.


This indicates that the drum, which is a spinning head that collects data off the videotape, is faulty. In most instances, you'll need to replace the drum, although on some models the problem is fixed through some modifications of the drum.


Your camcorder has caught you using a nonstandard battery pack. Replacing the battery pack with a standard Sony InfoLITHIUM battery pack should solve the problem.


This code means your video head is dirty. Clean it with a cleaning cassette.

C:31:22 or C:31:24

The camera has a take-up reel fault. Unloading and reloading the tape cassette may fix the problem.

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