How to install the backup exec remote agent for linux

Updated July 20, 2017

Symantec's Backup Exec Remote Agent for Linux and UNIX Servers, or RALUS, is an optional add-on program for Symantec Backup Exec. You can use RALUS to back up files to a Backup Exec media server and restore files from it on a Linux system. If you've purchased RALUS support from Symantec, you can install the RALUS client on your Linux computer from the Symantec Backup Exec installer DVD. The installer sets up RALUS as part of the installation process, connecting it to your Backup Exec media server.

Copy the RALUS .gz file located inside the "LinuxUnixMac" folder on your Symantec Backup Exec DVD to the Linux system.

Open a terminal window by clicking the "Terminal" shortcut in your Linux desktop's applications menu.

Type "su" into the terminal window or type "sudo su" on Ubuntu and press "Enter" to log in as the root user.

Type your root account's password at the password prompt or type your user account's password on Ubuntu and press "Enter."

Navigate to the directory copied the .gz file to with the cd command. For example, type "cd Desktop" and press "Enter" to enter the Desktop directory.

Type "tar zvxf file.tar.gz" into the terminal, replacing "file" with the name of the RALUS .gz file and press "Enter" to extract the archive.

Type "cd linux" and press "Enter" to enter the extracted folder.

Type "./installralus" and press "Enter" to start the installer.

Type the IP address or host name of your Linux server and press "Enter."

Press "Enter" after the system finishes checking your system for compatibility.

Press "Enter" twice to check the installation requirements and install the Remote Agent software.

Type "Y" and press "Enter" to configure RALUS, then press "Enter" again to continue.

Type the IP address of your Symantec Backup Exec media server at the Enter a Directory Host prompt and press "Enter" twice.

Confirm the displayed media server IP address is correct and press "Enter."

Type "Enter" twice to check your system for compatibility with the beoper user group RALUS requires for the Backup Exec logon account, then type "Y" and press "Enter" twice to create it.

Type "Y" and press "Enter" to add the root user to the beoper group.

Press "Enter" twice to finish the installation and finalise your configuration.

Type "/etc/init.d/VRTSralus.init start" and press "Enter" to start the RALUS service.


Each Linux system running RALUS is displayed under "Unix Agents" on the Backup Exec media server. You can configure RALUS by editing the /etc/VRTSralus/ralus.cfg file on your system in a text editor. Symantec offers RALUS downloads for older versions of Backup Exec on its website. If you don't see the "LinuxUnixMac" folder on the disc, check Symantec's website for a RALUS download for your version of Backup Exec.

Things You'll Need

  • Symantec Backup Exec DVD
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About the Author

Chris Hoffman is a technology writer and all-around tech geek who writes for PC World, MakeUseOf, and How-To Geek. He's been using Windows since Windows 3.1 was released in 1992.