How to Fix Microsoft Mobile PC Presentation Adaptability Client

Written by suvro banerji
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When you start up your Windows Vista computer, you may receive an error that says "Microsoft Mobile PC Presentation Adaptability Client has stopped working." This error typically occurs after a failed installation of Vista Service Pack 2. You can resolve this issue by performing a clean boot on your computer. Note that you will require administrative privileges to perform this task.

Skill level:
Moderately Challenging


  1. 1

    Click the Start menu and type "msconfig.exe" (without the quotes) in the search bar. Press the "Enter" key to launch "System Configuration Utility."

  2. 2

    Type your administrator password when prompted, or else click "Continue."

  3. 3

    Click the "General" tab.

  4. 4

    Click "Selective Startup."

  5. 5

    Click to remove the check next to "Load start-up items."

  6. 6

    Click the "Services" tab. Click to select "Hide all Microsoft services." Next, click "Disable all."

  7. 7

    Click "OK."

  8. 8

    Click "Restart." You will not see the error message when the computer completes the booting procedure.

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