Diaper Genies are contraptions to lock smelly diapers safely away, but for sleep-deprived parents sometimes the machine itself feels a bit complicated. The Diaper Genie II Elite system has a spring-loaded mechanism in the centre that opens the top when you press the floor pedal. When the top gets stuck, or the Genie gets knocked over while you're emptying it, the springs that trigger the lid to pop can come off. You can fix the problem yourself by putting the springs back on to get Diaper Genie II Elite working again.
- Skill level:
- Moderately Challenging
Things you need
- Long flat head screwdriver
- Towel (optional)
Set the Diaper Genie II Elite system in an upright position in an area of the room where you have enough room to open it and turn it over if needed. If you have a friend who can help nearby, it is helpful for her to hold the Diaper Genie steady for you.
Stand in front of the Diaper Genie and press the foot pedal down with your foot. If the lid doesn't open automatically, then it is likely that one or both of the little doors inside the Genie have come off the track and that one or both of the silver-coloured springs inside the Diaper Genie have come off the plastic pegs inside.
Remove your foot from the pedal and then manually open the centre of the Diaper Genie by firmly pressing the silver-coloured button that says "Diaper Genie II Elite" located about halfway down the front of the pail. This will essentially split the pail into two halves connected by a hinge.
Empty the Diaper Genie before attempting to replace the springs on the pegs inside. Either have your helper hold the Genie, or prop it open with a rolled towel while you dispose of the used diapers.
Look for the two silver-coloured springs attached to the four corners of the two diaper "doors" inside. Check to see which springs have come undone. Gently move the two diaper doors back into the notches if needed.
Insert the spring back onto the corresponding peg using the flat head screwdriver by placing the loop at the end of the spring onto the tip of the screwdriver. Use the screwdriver to carry the spring to the peg. Press gently against the peg until you slide the circle at the end of the spring onto the peg. Each spring should be in a vertical position. One spring should run from top to bottom on the left side and the other from top to bottom on the right side of the diaper door.
Close the Diaper Genie and stand it upright.
Open the lid by pressing the foot pedal into the down position and hold it down as you reload the Diaper Genie with a liner and close the lid.
Press the foot pedal to test whether the lid is now working properly. It should pop open when you press down the foot pedal.
Tips and warnings
- It is helpful (though not mandatory) to have two people put the springs back on inside the Diaper Genie II Elite: one to hold the pail steady and one to press the spring into place with the screwdriver.
- Playtex has a "How to use the Diaper Genie" video available on its website (See Resources).
- If you are still stuck and can't get the springs back on, you can call Playtex toll free at 800-843-6430 for additional help.
- Put your baby or toddler in a crib or someplace safe while attempting to fix the Diaper Genie springs. It is possible for the spring to fly out or for the Diaper Genie to tip over while you are fixing the spring.
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