DVD Won't Read Dual Layer Discs

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DVD Won't Read Dual Layer Discs
Dual layer DVDs hold more information than a standard DVD. (Tsuneo Yamashita/Photodisc/Getty Images)

A dual layer DVD (DL DVD) is a disc that has two different recording layers, allowing you to write almost twice as much data onto the disc than on a standard DVD. However, if you find a particular DVD drive is not reading the dual layer disc, there is usually one of two reasons behind the problem: The disc isn't finalised or the DVD drive does not support dual layer DVDs.

Skill level:
Moderately Easy

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Things you need

  • User manual

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  1. 1

    Check the user manual provided with the DVD drive (or the computer). If the drive does not support dual layer DVDs, it is not going to read the information stored on the disc. (Typically, a DVD drive that supports dual layer DVDs has a "DL DVD" icon printed on the hardware).

  2. 2

    Insert the dual layer DVD into the DVD burner used to create the disc. If the DVD is not finalised, the computer is unable to read the information. Open the program used to create the disc and it automatically detects that the DVD is not finalised. Click "Yes" when asked if you want to finalise the disc, then wait for the program to complete the finalisation process.

  3. 3

    Restart the computer. On occasion, hardware does not boot correctly, which may be preventing the DVD drive from reading the dual layer DVD. Once the computer restarts, you shouldn't have a problem reading the dual layer DVD.

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