How to Reset My HP Jetdirect Box

Written by nick davis
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How to Reset My HP Jetdirect Box
Reset your HP JetDirect box when it is not working properly. (writing image by DBarby from

The Hewlett-Packard (HP) JetDirect box is a network connection device for HP LaserJet printers. The device accepts and processes print jobs from multiple computers on your residential or business computer network. Like other computer and network devices, your HP JetDirect box may not always function properly and need resetting. Resetting your HP JetDirect box returns the device to its factory settings. This procedure should only be done as a last resort, since the resetting process clears your HP JetDirect's current configuration.

Skill level:

Things you need

  • Flat head screwdriver

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  1. 1

    Unplug your HP JetDirect box's power cord from the back of the device.

  2. 2

    Press and hold the "Test" button on the back of the HP JetDirect box.

  3. 3

    Plug the power cord back into the back of the device. Release the "Test" button after five seconds. Your HP JetDirect box has been reset.

  1. 1

    Turn off and unplug your HP LaserJet printer. Turn the printer around so the back of the device is facing you. You will see the HP JetDirect card in the back of your printer---an Ethernet cable will be plugged into the card.

  2. 2

    Use a flat head screwdriver to remove the two screws holding the HP JetDirect card in the printer.

  3. 3

    Slide the card slowly from the printer. Place the card next to your HP LaserJet printer and let the card sit overnight.

  4. 4

    Re-install the HP JetDirect card by sliding it slowly into your printer and tightening the card's screws. Your HP JetDirect card has been reset.

Tips and warnings

  • To aid in configuring your HP JetDirect box on your computer network after resetting the device, print a "configuration page" from your HP LaserJet's display by using your printer's control buttons to scroll and click "Menu," then click "Information." Click the "Go" button to print the configuration page, networking or any other configuration page you want---the page will print automatically.

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