How to troubleshoot a vtech kidizoom camera

Updated February 21, 2017

VTech's Kidizoom camera was released in 2008. Its features include a 1.8-inch colour LCD screen, a photo resolution of 640 by 480 pixels, a video resolution of 160 by 120 pixels, a focal range of 1.5 feet to infinity, a flash range of 3 to 6 feet, 16 megabytes of internal memory, a capacity to store 200 images (in JPEG format), storage for 5 minutes of movie footage, SD memory card support, USB cable support (for PC connection), and A/V cable support (for television connection).

Stick one end of a paper clip into the reset button (located on the bottom of the camera in the upper right corner) if the camera's program isn't working. If the reset doesn't make the program work, turn the camera off and take out the batteries. Allow the camera to rest a few minutes, then put the batteries back in. Push the reset button once again, and turn the camera on. Try replacing the batteries with fresh batteries if nothing else works.

Clean the camera lens if a captured image is blurry or unclear.

Check that there are four AA batteries in the battery chamber (matching the polarity guidelines) if the Kidizoom LCD won't illuminate, then press and hold the "On/Off" button (the red button located on the back of the camera to the bottom right). Unplug the camera from the television if it's connected, as the LCD won't function if it is. Push the "On/Off" button to make sure the camera isn't simply in power saving mode.

Make sure that power is getting to the TV and camera and that the devices are turned on, if you're experiencing problems with images not showing up on the television screen. Other solutions would be to double check the A/V connections between the TV and camera--and VCR, if you're using one--to be sure they're correct, and check the TV's input channel.

Evaluate the status of your camera's internal memory and SD memory card to begin the investigation as to why files can't be saved. Transfer or delete files to make room for additional files. Using the "Memory Manager" check the default memory setting. Should it be set to "SD Memory Card," check the card to make sure it's not write-protected.

Set your TV to NTSC or "Auto" if the picture is showing up black and white. Secure all cables in their ports, as loose cables could cause a black and white picture.

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Whitney Houston began writing in 2006. Her work has been published in "BUST" and PaperDolls magazines. Houston attended St. Edward's University, graduating with a Bachelor of Arts in photocommunications (photography and digital imaging).