How to Troubleshoot a Remote Control for an HP DV6000

Written by leighton sawatzky
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How to Troubleshoot a Remote Control for an HP DV6000
IR ports are no longer commonly installed in laptops. (laptop image by Cora Reed from Fotolia.com)

Select models of HP Pavilion laptops, like the DV6000, are shipped with the HP Mobile Remote Control, which can be used to control media playback in several different media players. The HP remote communicates with the computer through an IR-infrared-port, like many TV remotes. It's a lot slower than Bluetooth or wireless, but the remote doesn't need much bandwidth. IR connections can be finicky, but most of the time, troubleshooting a faulty connection is pretty simple.

Skill level:
Easy

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Instructions

  1. 1

    Open Windows Media Center, Quickplay, or InterVideo Home Theater software before using the remote. The remote is only designed to function while these programs are running.

  2. 2

    Keep the remote within line-of-sight of the laptop's infrared port.

  3. 3

    Use the remote with 20 feet of the laptop. The IR port may not be able to pick up signals from further away.

  4. 4

    Install the latest version of the media or home theatre software you're using.

  5. 5

    Replace the batteries.

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